Terms & Conditions

Gushapro.com.au (Gusha Pro) is owned and operated by Pro Framer Pty Ltd, trading as Gusha Visual Media.

Terms of Use

Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing or typographic errors. Correct prices and promotions are validated at the time your order is placed.

Ordering Procedure

The customer should place a written order with full details and specifications. Where the customers does not do this Gusha Pro will not be responsible for any mistakes that could be attributed to the lack of written details.

Copyright & Ownership

Images (files, photos, scans, digital illustrations, original artworks etc) submitted to Gusha Pro will only be used for the reproduction and purpose requested by the customer. Gusha Pro claims no ownership of said images and will gain no benefit by marketing or reproducing images without prior consent by the customer.

Gusha Pro will digitally store submitted images in the customer’s archive file for record purposes only and commits to take due diligence in keeping them secure from plagiarism. Gusha Pro does not guarantee the images will be stored for any set period and images may be deleted at any time.

Returns Policy

A credit or replacement will happily be given if:

  • Your order arrives damaged due to mishandling by courier, Gusha Pro must be contacted within 12 hours of delivery stating damage of product.
  • We send you a printed sample and the final delivered product does not match your printed sample.

A refund will not be given if:

  • If we sold you a product on discount due to a fault that you were initially made aware of and the reason for the discount was the fault or damage.
  • The order was damaged after the purchase due to your own fault or unfavourable environmental conditions ie damp conditions, direct sunlight, rainfall directly on product etc

Colour Matching

Please Note: Colours will vary from computer screens. Gusha Pro is determined to produce "accurate" colour. We use Adobe (1998) colour space with a colour source of 6500k (daylight) or sRGB. Our screens and printers have been calibrated to maintain accurate colour. If colour and luminance accuracy are of utmost importance Gusha Pro recommends that you send to us an A4 print for us to match colours to.

Delivery Policy

Please allow 2-5 working days for delivery. Delivery will be via Australia Post or courier depending on size, type of article, and the desired delivery destination. We will endeavour to have your product delivered when requested, but unfortunately cannot guarantee or be held responsible if it does not. If you require your product for a particular reason and have not allowed sufficient time for production and delivery, items can also be collected from us directly.

Loss & Damage of Artwork and Images

Whilst using its best endeavors, Gusha Pro will not be responsible for the loss or damage to client supplied artwork, images, or files etc.

Uncollected Goods

If customer artworks are not collected for whatever reason within two months of the customer being notified, then Gusha Pro may dispose of those artworks at its absolute discretion.

If Gusha Pro has completed the work required and the goods are not collected for whatever reason within two months of the customer being notified, then Gusha Pro may dispose of those goods at its absolute discretion.